Achilles had his heels. The Gremlins feared light. Dracula was no match to garlic. Android’s weakness? The lack of OEM software updates.
I purchased the LG G2X earlier this year. As of today, it is a mere 17 months old. But before it had a chance to grow a full set of teeth, it was already been abandoned by both LG and T-Mobile. The phone, which shipped with an outdated version of Android when it was released (Froyo 2.2), has received only two updates from LG and T-Mobile. One was from Froyo to Gingerbread and the other a very minor update within Android’s Gingerbread. That was almost 4 months ago.
I’ve never felt so unwanted by companies I was willing to support with my hard-earned money. What is even worse is the lack of communication from both LG and T-Mobile on the matter. Both companies play hot potato on the issue blaming each other for the lack of any real update. The end result? I’ll never buy a phone or “smart TV” that carries the LG brand, because I know there will be zero commitment from that company to support their products. This is a big problem for Google who’s Android operating system gets a black eye by association.
I might be in love with Android as a platform and for now my next phone will probably be a Google Nexus class device because Google itself has done an admirable job supporting their own Nexus devices. However, I hold no allegiance to any company and will use the device of whichever device has the best software, hardware, and support.
Forget fragmentation, if Android is to continue to prosper in the upcoming onslaught of Windows Phone 8, Google must be more aggressive with the Open Handset Alliance and require that they support their phones through at least a 24 month life cycle. The future of Android depends on it.